Contact

Write to us

One inbox, one team, no ticket queue theatre. Most replies go out within two working days. For the quick things, the help centre probably has it already.

Message received. We will reply to the address you gave, usually within two working days.

Response time

Usually under two working days. Weekends run slower.

What we cannot do

Recover a lost password, move progress between accounts, or add credits to a balance by hand.

Before you write about credits: they cannot be purchased, transferred or exchanged for money or prizes, and we cannot grant them manually. Virtual credits have no monetary value. NO PURCHASE NECESSARY. For entertainment only. 18+