Help centre
Eight questions, eight straight answers
If what you need is not below, write to [email protected] or use the contact form.
Why do I need to register?
A free account does three jobs. It confirms you are over eighteen, it gives your virtual credits, tier and check-in streak somewhere to live, and it is what unlocks the demo games. Without it there would be no progress to save and nothing to come back to.
Is registration free?
Yes, always. No payment details are ever requested — not at signup, not later, not anywhere on this site. The form asks for an email address, a username and a password, and that is the entire cost.
How do I get credits?
Daily check-ins, playtime, achievements and tier progression. All free. You collect 12 credits per minute of demo play, 130 the first time you open a given title, a check-in reward that starts at 67 and climbs each consecutive day, and a one-off payout each time you reach a new tier.
Can I cash out my credits?
No. Credits have no monetary value and cannot be exchanged for money or prizes. They are not a currency, they are not redeemable, and they cannot be sold, traded or transferred to anyone else.
What can I spend credits on?
Cosmetic profile items only — avatar frames and profile themes. Six frames run from Ember Ring to Supernova Ring and need both credits and the matching tier. Three alternate profile colour treatments need credits alone. Nothing else on the platform consumes credits.
Do I lose progress if I log out?
No. Your balance, tier and streak are saved to your account. Logging out only ends the current session; the next time you log in, everything is where you left it, including your achievements and the day you had reached in the check-in cycle.
I forgot my password
We cannot reset it for you. Account details never reach a server of ours — there is no password database to look you up in, which is also why we never email you. If the password is genuinely gone, register again with a fresh free account. Progress attached to the old one cannot be moved across.
Why did my playtime credits stop?
Playtime earning is capped at 120 minutes per day and resets at midnight. Check-ins, discovery bonuses, achievements and tier rewards are unaffected by the cap and keep working normally. The playtime timer also pauses while the tab is out of view.